Privacy policy

Last updated: October 25, 2026

This policy explains how information is used in Greedy Balloons: Endless Climb for iOS and Android and on this support website. The game is operated by Beyond Software LLC. Android availability depends on the Google Play rollout.

Android audience

The Android app is intended for people aged 16 and over. It does not ask for, collect or store your age or date of birth. Players can access gameplay, public Arena and optional Life purchases without an age question.

Android ad requests use Google's teen treatment, non-personalized advertising and a general-audience content rating for every player. Gameplay analytics is disabled on Android. These settings do not change the behavior of the iOS version.

Your player and scores

The game creates a guest account when it connects online. You do not need to give us an email address or password to play. Firebase assigns a player identifier, which we use to maintain your nickname, Life balance, online flights and competition scores.

Your nickname, best competition score and rank can appear in the public Arena. A winning nickname and score can be featured in the next competition. Choose a nickname that does not reveal information you want to keep private.

For online play, the game sends flight information and tap timing to our backend to verify scores and paid revives. We also keep information about player reports and blocks to moderate the Arena and hide blocked players for you.

Life purchases

Apple processes App Store payments, and Google processes Google Play payments. RevenueCat receives your app player identifier and purchase information to validate transactions, manage purchase status and provide purchase reporting. Our backend records credited purchases, refunds and the resulting Life balance. We do not receive your full payment-card details.

Banner advertising

The game uses Google AdMob. Google's advertising SDK may process IP addresses, approximate location inferred from IP, device or app identifiers, ad views and interactions, and diagnostic or performance information. This supports advertising, measurement and fraud prevention.

Advertising requests depend on the privacy choices and device permissions available to the SDK. Where required, the game shows Google's consent controls. You can revisit Life shop → Ad privacy choices when that option is available. Changing ad choices does not delete your player account.

See Google's privacy policy and how Google uses information for advertising.

Gameplay analytics

We use Google Firebase Analytics to understand gameplay, first cleared gaps, retries, interruptions, shop visits, purchase outcomes, score-submission results and banner advertising revenue reported by the ad SDK. On iOS, collection starts automatically after the app checks its environment, unless you previously turned it off. Gameplay analytics is disabled for all Android players. Owner and testing devices are excluded by default. There is no separate analytics prompt or activation/settings button. Previously saved opt-outs remain in effect and do not prevent play. Google's advertising consent controls remain separate.

Firebase Analytics also processes an app-instance identifier and device/app information, and may infer approximate location from your IP address. We do not send your guest player ID, nickname, contact information, purchase transaction ID, precise location or tap-by-tap replay to Analytics. We disable Analytics advertising-identifier collection and do not consent to personalized advertising or advertising use of this Analytics data.

A previously saved opt-out keeps future collection disabled. It does not automatically erase reports already processed by Google. Previously saved owner/testing-device exclusions are also retained. Google processes Analytics information under its service terms and retention settings, which are separate from game-account and payment records. Contact us for privacy requests.

Information on your device

The app stores settings such as day or night appearance, your local best score, and whether you have deleted your guest player, and any previously saved gameplay analytics choice. It also uses service SDKs to maintain your account and purchase session. Removing the app or changing devices may make a guest wallet inaccessible; guest wallets do not automatically transfer.

Services that help run the game

We use Google Firebase for guest authentication, data storage and backend processing; RevenueCat for purchase validation and reporting; Apple and Google for their respective store payments; and Google AdMob for advertising. These providers receive the information needed for their services and may process technical information such as IP addresses and request logs. Data can be processed outside your country, including in the United States.

Provider information: Firebase privacy and security, RevenueCat privacy policy, and Apple privacy policy.

Information may also be disclosed when required by law or reasonably necessary to investigate fraud, abuse or security incidents.

Delete your player

Open Arena → the “…” menu beside your own score → Delete player, then confirm. This removes your guest identity, profile, online scores, unused Lives and local best score. It also removes flight records and reports involving that player. You can continue playing solo afterward; joining Arena again creates a new player.

Deletion is permanent and does not request an App Store or Google Play refund. We retain purchase-accounting records and a minimal player-identifier deletion marker for refund handling and to prevent old tokens or delayed payment events from recreating a deleted account. Store providers may retain transaction records under their legal obligations and policies. We also request removal of the RevenueCat customer profile; this may finish after the in-app deletion. Purchase-accounting records needed for fraud prevention and refund handling are retained separately.

Other account and game records are retained while the player account exists unless removed for service administration or moderation. Service-provider logs are subject to the providers' retention practices. Leaderboard rollover is not an automatic deletion of historical records.

If you cannot open the app, use our Delete your player page to request deletion by email without reinstalling.

Contact and privacy requests

For help, questions about this policy, or privacy requests, contact contact@beyondappstudio.com. If you contact us, we receive the email address and details you choose to send, and use them to respond. Do not send passwords or full payment-card details.

Depending on where you live, you may have rights to access, correct, delete or restrict use of your information, withdraw consent, or complain to a privacy authority. Contact us to make a request; we may need information to verify which player account is yours.

Parents or guardians who believe a child has shared personal information through the game can contact us so we can investigate and address the request.

This website and policy changes

This website does not include advertising, analytics scripts or contact forms. Firebase Hosting processes the network requests needed to serve and secure its pages. Following an external link takes you to that provider's website.

We may update this policy when the game or its data practices change. The date above identifies the latest revision.